06.03.2026
10am-12pm
Online

Tickets
Free for IHALC Members
Non-members: £50 + VAT

Creative Operations at the Leadership Table: With Nicky Russell, WDC

IHALC presents the first session in The In-House Leader, our new programme of online learning to support the key functions of in-house agency leadership.

From Service Function To Strategic Force

Purpose of the session
To equip Creative Operations leaders with the mindset, language and tools to position themselves as strategic leaders, not just delivery experts, at the leadership table

What we’ll cover:

❖ The evolution of creative ops and why it deserves a seat at the leadership table

❖ The creative ops maturity model

❖ How to show up as a leader

This masterclass will explore how Creative Ops can influence business decisions, drive transformation and lead with measurable impact.

Suitable For
Directors of Creative Operations at In-House Agencies, and team members in a Creative Ops management role

Format
Live online workshop with Q&A

About Nicky Russell
Nicky is a co-founder of IHALC and Managing Partner at our sister company, marketing operations consultancy, WDC.

Her first role in Creative Operations was a work experience slot at Grey. Within 8 years she became Chief Operating Officer of Anomaly and IPA Woman of Tomorrow.

Nicky specialises in optimising Marketing and Creative Operations for brands and agencies, working on-site with teams to co-create solutions from within, supporting and guiding them through key critical decisions, and working with them to implement new processes and in-bed new skills and team members. Ever popular, she builds long-term relationships that live on long after initial project completion.

 

This session is free to IHALC members. Booking code: IHALC63 (only to be used by IHALC members)

Nicky Russell
WDC

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