IHALC website and event terms and conditions of use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern IHALC’s relationship with you and your employer in relation to this website and our events.

In this policy references to IHALC, In-House Agency Leaders Club, ‘we’, ‘our’ or ‘us’ are to IN-HOUSE AGENCY LEADERS CLUB LTD which is a company limited by guarantee (company number 14527840). IHALC is a service wholly-owned by IN-HOUSE AGENCY LEADERS CLUB LTD. Our trading address is 2 Swordsman’s Road, Deepcut, Surrey, GU16 6GE.

The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

The content of the pages of this website is subject to change without notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. You agree not to re-produce, re-distribute, re-transmit, publish or otherwise transfer or commercially exploit such information without IHALC’s express written permission.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Cookies policy

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. We do this because cookies enable us to do useful things such as find out whether you have visited our website before by checking to see, and finding, the cookie we left there on your previous visit. Cookies help us to provide you with a better experience when you visit our website.

We will also use cookies to enable remarketing activities. Third party vendors such as Google may show our ads on websites across the internet based on cookie data received from previous visits you have made to our websites. These may include information about ticket offers, speaker updates, speaking/sponsorship/exhibition opportunities and other information relating to our events, products and services.

Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not, within your browser you can elect to receive notification when a cookie is sent or decline all cookies. Declining cookies may prevent you from taking full advantage of the website.

If you use Google Chrome as your browser, you can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

Event Terms & Conditions

IHALC reserves the right at any time and without prior notice to change the venue of any event and/or speakers/chairs/moderators and/or programme from that described. We reserve the right in our absolute discretion and without further liability to cancel any event. We accept no responsibility for the views expressed by the speakers, chairs or participants in any event organised by WDC. When you register for an event, we reserve the right to share your data with sponsors who may then contact you directly via email, phone, or any other channel. We also collect your information in order to be able to contact you about future events, including via our newsletter. You may ask to be removed from our database at any time by emailing patrick.burgoyne@ihalc.com. Our full privacy policy is available here

Booking Terms and Conditions

All applications to register for IN-HOUSE AGENCY LEADERS CLUB LTD Events are subject to availability and you making full payment. We take bookings via Eventbrite. Pricing is inclusive of Eventbrite’s fees.

You will receive confirmation from Eventbrite when you make a ticket booking. Physical tickets are not sent out for IHALC Events. Please make a note of the confirmation in case you have any queries relating to your booking.

We use Eventbrite payment processing to take payments for tickets.

A VAT invoice will be issued on booking. Please email Patrick.burgoyne@ihalc.com if you do not receive one. Please note, all prices are subject to local taxes where appropriate.


IHALC reserves the right to amend the amounts of any bookings on which discount codes have been used incorrectly. This includes bookings paid for in advance and complimentary VIP passes. Any additional payments required will be invoiced.


In the Event of the named delegate being unable to attend, a replacement delegate may be sent.

Please inform the organisers in writing of any changes to delegates 48 hours prior to the Event. In the Event of a delegate being unable to attend, please email patrick.burgoyne@ihalc.com for a refund.

In the event of the Event being cancelled, a full refund for the cost of the Event ticket will be made. IHALC cannot be held responsible for the cost of any travel or accommodation expenses incurred to reach the seminar venue if we are required to cancel, postpone or relocate any IHALC Events as a result of an Event outside our control (including, without limitation, acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic (including Covid-19), epidemic or other widespread illness).

IHALC reserves the right to make changes to the programme and/or speakers without prior notice. Where we alter the date and/or location of the IHALC Events, we will provide you with notice of the same and will offer you the choice of either the opportunity to attend the IHALC Events as varied or a credit for a future Event of your choice (up to the value of sums paid by you in respect of the IHALC Events).  Any credit claims must be made in writing within 14 days of the change notice given by us.

Your responsibilities (applicable to all Event attendees)

Covid-19 precautions: IHALC will operate in-person events in line with all relevant UK Government safety protocols. To give added protection to our guests, we ask that all guests complete a Lateral Flow test the day before the event and do not attend if that test is positive. IHALC reserves the right to refuse entry to any guest not complying with these requests and no refund will be provided.

You agree that We will not be liable for any loss, injury or damage to any person or anything where there is no breach of a legal duty of care owed by us or in circumstances where such loss or damage is not a reasonably foreseeable result of any such breach.

We reserve the right to refuse entry or eject you from the Event or Venue for Health and Safety (including Covid-19) or licensing reasons; if you behave in a manner which has or is likely to affect the enjoyment of other persons at the Event; if you use threatening, abusive or insulting words or mannerisms; if you are found in possession of any prohibited item or substance; if in our reasonable opinion you are acting under the influence of alcohol or drugs; if you have brought in any dangerous item into the Venue; if you fail, when required, to produce proof of identity or age; if you refuse to comply with security searches or if you breach these Terms.  No refunds will be given to you if you are refused entry or ejected due to your own behaviour as outlined above.

We may prosecute you if you cause damage to the Venue, the Venue infrastructure, or cause harm to any other person at the Event and/or Venue.

You must comply with any and all instructions given to you by us, Venue and/or Event staff and stewards.

Photographic equipment is permitted provided that it is for personal non-commercial use only.

Use of Likeness

By attending an Event organised by IHALC you acknowledge and agree to grant IHALC and its partners the right at the Event to record, film, photograph, or capture your likeness in any media now available or hereafter developed and to distribute, broadcast, use, or otherwise globally to disseminate, in perpetuity, such media without any further approval from you or any payment to you.

This grant to IHALC includes, but is not limited to, the right to edit such media, the right to use the media alone or together with other information, and the right to allow others to use or disseminate the media.

Please visit our Privacy Policy for further information.


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